Thread: FAIL
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Old 09-02-2010, 08:00 AM
gregjones gregjones is offline
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Join Date: Sep 2010
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I preordered through a small dealership in Kansas. They put everything into their system. At that same time, you could build your Fiesta on Fords site with all the options I ordered. The only disallowed option was the remote start in a manual Fiesta. All of my accessories beat the Fiesta to the dealer. My Fiesta arrived just shy of two months after the ETA. The dealership recognized after installing the 3D kit that the exterior pkg would not work (splash guards) with the kit. So, after requesting Sam to contact the dealer (which he did) I'm being told that Ford will NOT take back my ext kit and issue me a refund OR even issue me a credit towards another accessory.

The other issue is with the spoiler and 3D kit. When I preordered the accessories, they were less than 2.5x the price I ended up paying. And those initial prices included painting and installation. So, I'm waiting for Sam to decide how he is going to handle this with me. My calculations show I "over-paid" about $900.00 for both accessories.

So take the ext pkg and the two kits and I'm well over $1000.00 that I feel Ford needs to compensate me on. I'm willing to take a credit towards accessories (racing exhaust - when it comes out, and anything else). I'm not asking for CASH, even though I paid my dealer CASH.

any thoughts????
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