Quote:
Originally Posted by FORDSVTPARTS
This is absolutely a dealership issue not a FoMoCo issue, have you gotten this to the attention of the dealer principal yet?
Another option would be to contact the Ford customer service line to see if they can help, sometimes they can sometimes they can't.
Your best ammo may just be calmly letting the dealership know that you will be letting everyone you know and everyone that asks you about the car (and there will be a LOT) that you'll be sure to let them know where NOT to go to buy or service their new Fiesta.
Also be sure to let them know that you'll be spreading the word to all your friends on the internet.
FoMoCo does not have total control over dealership policies and procedures which is why there are so many dealerships out there giving all the rest a bad rap.
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There you have it straight from the horse's mouth. i.e. one of the best Ford dealer parts reps on the internet!
