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Old 07-21-2011, 12:16 AM
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Default Notice: Official Ford Representatives on the Faction

Hi all,

We now have two Official Ford Representatives on Fiesta Faction to answer questions and help you out with any issues you might have.

They are:

Natasha (FF User name: FordCustomerService)
http://fiestafaction.com/forums/memb...erservice.html

She takes care of general support questions and many of you are already familiar with her.

But, Ford has recently added another new member to our group:

Jaclyn (FF User name: FordIVTteam)
http://fiestafaction.com/forums/memb...rdivtteam.html

She will be handling questions regarding SYNC, MyFordTouch, and Navigation.


I just wanted to let everyone know that we've confirmed with Ford that both Natasha and Jaclyn are here in an official capacity, so that you can be confident that you are speaking with official Ford representatives.

We are happy to have them here and appreciate Ford's acknowledgement of our community.
Audrey, Norm201, BondiBlue and 7 others like this.
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Old 07-21-2011, 12:23 AM
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man... sign me up to get paid to be on here all day!
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Old 07-21-2011, 01:17 AM
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Nice to have them here for sure.
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Old 07-21-2011, 02:04 AM
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Agreed, this is great. Thank you FF.

Now can we get the designer of the back seat fold down design on here for some Q and As?

Actually, come to think about it, a one time Fiesta Town Hall with the entire product development team might be fun and informative.
trekkie1490 likes this.
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Old 07-21-2011, 02:23 AM
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Nice. This is great!. Way to go Ford!
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Old 07-21-2011, 08:09 AM
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Quote:
Originally Posted by bramos09 View Post
Nice. This is great!. Way to go Ford!
I think Ford is doing a great job of monitoring any and all questions and problems that their customers are having.

Thank you, Ford.
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Old 07-21-2011, 11:13 AM
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Join Date: Oct 2010
Posts: 654
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Thank you all for the warm welcome you have given me! It is very appreciated!

~Natasha
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Old 07-21-2011, 11:32 AM
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Quote:
Originally Posted by FordCustomerService View Post
Thank you all for the warm welcome you have given me! It is very appreciated!

~Natasha
I think everyone is just jealous that you get paid to be here
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Old 07-21-2011, 11:53 AM
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Wow, this will be immensely helpful! I wish I had known representatives here in the first place when I first scouted this forum to find out more about my transmission problems. I got plenty of help then just from other faction members! But this is a great step
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Old 07-21-2011, 12:04 PM
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Thumbs up Welcome & Thank You

Thank you to the Ford MoCo reps for spending time listening and assisting us in this format.

Thank you Ron (FiestaFaction-1) for verifying the validity of these people for us. I'm a stickler for such things, and I really appreciate your effort to keep FF legit (yo!).
Norm201 likes this.
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