TSB Reference Thread (TSBs ONLY)

[GapBoyPCS]

In response to a super-thread on Fiesta TSBs, here it is.

Please note that TSBs can easily be become out-of-date. Therefore, always check with your local Ford dealer to determine whether the TSB is still active and/or has been replaced by a newer TSB. If you do come across a new TSB that replaces one that's already posted, please let everyone know and we can update the information.

TSBs are NOT recall items, and a manufacturer has no obligation to perform a TSB for free. Many times, if the TSB addresses your particular issue and you're under warranty, it could be covered under basic warranty.

Any information presented in this (or any other) thread is offered on an “AS IS” basis without warranties of any kind.

As requested, this thread is only for posting of TSBs. The previous/original thread is available here, but it will be closed for future commenting. If you wish to discuss any particular TSB, please do so in a new thread.

[GapBoyPCS]

TSB 10-19-6
ISSUE:

Some 2011 Fiesta vehicles may exhibit a hard start, no start, intermittent start, noise from bellhousing during start and/or various automatic transmission engagement concerns such as no engagement or intermittent no engagement in Drive or Reverse when shifting from Park to Drive or Reverse, grinding noise during engagement and/or a check engine light with transmission control module (TCM) diagnostic trouble code (DTC) P06B8 or P0884.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Remove attaching bolts for the G100 battery ground and G106 powertrain control module (PCM) ground. Remove the paint under the ground eyelet mounting locations. Apply Motorcraft® Electrical Grease to the bolts to prevent corrosion and reinstall. Torque bolts to 115 lb-in (13 Nm). (Figure 1)



Figure 1 - Article 10-19-6



Using digital volt ohm meter (DVOM), measure battery voltage. Battery voltage must be between 12.5 and 14 volts. If below, charge and retest. Refer to Workshop Manual (WSM), Section 414-01.

Using DVOM, with key on engine off (KOEO), measure voltage from battery positive terminal to G106 PCM ground bolt. Compare to battery voltage measurement in step 2. Voltage drop must be less than 0.5 volt difference. Refer to WSM, Section 414-00.

Using IDS, verify VPWR and B positive are between 12.5 and 14 volts. If not, refer to WSM for low voltage diagnostics.

Verify vehicle transmission:

Manual Transmission.

Do not continue with this procedure.

Automatic Transmission.

Proceed to Step 6.

Reprogram the TCM by reprogramming the PCM to the latest calibration using IDS release 69.02 and higher. The PCM and TCM are a matched set. The TCM can only be updated by updating the PCM. This new calibration is not included in the VCM 2010.9 DVD. Calibration files may also be obtained at Buy Motorcraft Parts Online | Official Motorcraft Auto Parts Site | FordParts.com.

Perform all three TCM clutch adaptive learning routines (TRS, Shift Drum and Clutch). Refer to TCM Adaptive Learning in WSM, Section 307-11.

NOTE: IF A DRIVE CYCLE IS NOT COMPLETED, THE CUSTOMER MAY FEEL ERRATIC SHIFTS AND DRIVEABILITY CONCERNS.

[woodman411]

From LMTech:

TSB 10-17-5. The desrcription is for rolling idle in high altitude and/or high ambient temperatures vehicles built on or before 7/30/2010 for manual trans and 6/28/2010 for auto.

[6769MOPARS]

TSB 10-21-12

ISSUE:
Some 2011 Fiesta vehicles, equipped with a manual transmission may exhibit a slow return to idle. Idle may stay around 3000 RPM for an extended period before returning to normal.

ACTION:
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

With engine temperature at or above 183 °F (84 °C), concern may be reproduced by depressing clutch pedal while coming to a stop after driving with the engine at or above 3000 RPM. Or, by raising engine speed above 3000 RPM with transmission in neutral.

Reprogram the PCM to the latest calibration using IDS release 69.03 and higher. This new calibration is not included in the VCM 2010.9 DVD. Calibration files may also be obtained at Buy Motorcraft Parts Online | Official Motorcraft Auto Parts Site | FordParts.com.
Does Engine start?
Yes - End.
No - Perform the Passive Anti-Theft System (PATS) Parameter Reset procedure. Refer to Workshop Manual (WSM), Section 419-01B.
NOTE: NO START WITH PATS LIGHT FLASHING AFTER PCM REPROGRAM REQUIRES PATS PARAMETER RESET. THIS IS UNIQUE TO FIESTA FOR THIS CALIBRATION LEVEL ONLY.

[woodman411]

From DelayedZ:

TSB 10-25-9. THUMPING NOISE FROM FUEL FILLER NECK AREA - VEHICLES BUILT ON OR BEFORE 11/29/2010.

Some 2011 Fiesta vehicles built on or before 11/29/2010 may exhibit a thumping noise coming from the fuel filler neck area. The noise is most noticeable in warm ambient temperatures, may be intermittent, and may occur mostly at idle. The noise will not affect vehicle function.

ACTION: Replace the fuel pipe between the filler cap and the tank.

[woodman411]

For TSB 10-25-2, the fix involves ordering new parts that include a new rear cylinder block plate, tranny seal/gasket, and bolts, and they will have to take out the entire tranny housing to do the work.

[Sean]

TSB 10-17-5
ROLLING IDLE AT HIGH ALTITUDE AND/OR HIGH AMBIENT TEMPERATURES – BUILT ON OR BEFORE 7/30/2010
DATE: 8/25/2010
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission built on or before 6/28/2010 or equipped with a manual transmission built on or before 7/30/2010 may exhibit a rolling idle condition when idling in drive gear position with the A/C turned on. This condition may exist when operating at elevated ambient temperatures above 80 Fahrenheit (26.7 Celsius) and/or when operating at high altitude above 8000 feet (2438 meters).

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TSB 10-19-5
COOLANT LEAK IN SPARK PLUG WELL – ENGINE MISFIRE
DATE: 9/22/2010
ISSUE: Some 2011 Fiesta vehicles may experience a coolant leak from the cup plug in the spark plug well area. The vehicle may exhibit coolant leak from the valve cover breather orifice located on the back center of the valve cover behind spark plug boot number 4 with or without symptoms and may also experience an engine misfire with diagnostic trouble codes (DTCs) stored in PCM memory due to the coolant leak in the spark plug well area.

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TSB 10-19-6 (Superseded by TSB 11-5-23)
ENGINE START CONCERNS, AUTO TRANS ENGAGEMENT CONCERNS LEAVING PARK AND/OR CHECK ENGINE LIGHT WITH DTC P06B8, P0884 – BUILT ON OR BEFORE 8/17/2010
DATE: 9/24/2010
ISSUE: Some 2011 Fiesta vehicles may exhibit a hard start, no start, intermittent start, noise from bellhousing during start and/or various automatic transmission engagement concerns such as no engagement or intermittent no engagement in Drive or Reverse when shifting from Park to Drive or Reverse, grinding noise during engagement and/or a check engine light with transmission control module (TCM) diagnostic trouble code (DTC) P06B8 or P0884.

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TSB 10-20-5
BLOCK HEATER COOLANT LEAK - VEHICLES BUILT ON OR BEFORE 7/13/2010
DATE: 10/7/2010
ISSUE: Some 2011 Fiesta vehicles equipped with a block heater and built on or before 07/13/2010 may exhibit a coolant leak from the block heater plug.

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TSB 10-21-12
MANUAL TRANSMISSION - SLOW RETURN TO IDLE (MEXICO ONLY)
DATE: 10/27/2010
ISSUE: Some 2011 Fiesta vehicles, equipped with a manual transmission may exhibit a slow return to idle. Idle may stay around 3000 RPM for an extended period before returning to normal.

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TSB 10-22-5
CONDENSATION ON FRONT PASSENGER FLOOR
DATE: 11/1/2010
ISSUE: Some 2011 Fiesta vehicles may exhibit condensation on the front passenger floor.

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TSB 10-22-7
AUTOMATIC TRANSMISSION - AXLE SEAL LEAK RIGHT HAND SIDE - BUILT ON OR BEFORE 7/30/2010
DATE: 11/4/2010
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built on or before 7/30/2010 may exhibit a right hand (RH) side axle seal leak at the transmission.

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TSB 10-24-10
DTC P0455 / P0456 DUE TO NVLD FILTER CRACK - VEHICLES BUILT ON OR BEFORE 7/19/2010
DATE: 12/8/2010
ISSUE: Some 2011 Fiesta vehicles built on or before 7/19/2010 may exhibit a check engine light with diagnostic trouble code (DTC) P0455 and/or P0456 due to a crack in the Natural Vacuum Leak Detection (NVLD) Module filter.

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TSB 10-25-1
AUTOMATIC TRANSMISSION - DTC P0315 - VEHICLES BUILT ON OR BEFORE 10/11/2010
DATE: 12/9/2010
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built on or before 10/11/2010 may exhibit a check engine light on with diagnostic trouble code (DTC) P0315.

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TSB 10-25-2
AUTOMATIC TRANSMISSION WITH STICKY HONEY COLORED MANUFACTURING GREASE IN TRANSMISSION BELLHOUSING
DATE: 12/10/2010
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission may exhibit a sticky, honey-colored manufacturing grease residue within the transmission bellhousing. Customer may perceive it as a fluid leak.

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TSB 10-25-9
THUMPING NOISE FROM FUEL FILLER NECK AREA - VEHICLES BUILT ON OR BEFORE 11/29/2010
DATE: 12/20/2010
ISSUE: Some 2011 Fiesta vehicles built on or before 11/29/2010 may exhibit a thumping noise coming from the fuel filler neck area. The noise is most noticeable in warm ambient temperatures, may be intermittent, and may occur mostly at idle. The noise will not affect vehicle function.

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TSB 11-1-2
FUEL GAUGE READS APPROXIMATELY 3.8 LITERS (1 GALLON) LESS THAN ACTUAL AT FULL POSITION - BUILT ON OR BEFORE 7/14/2010
DATE: 1/6/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 7/14/2010 may exhibit the fuel gauge reading approximately 3.8 Liters (1 Gallon) less than actual at Full (F) position.

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TSB 11-2-1
REAR WASHER FLUID LEAK AFTER LAST SYSTEM ACTIVATION
DATE: 2/1/2011
ISSUE: Some 2011 Fiesta 5 door vehicles built on or before 1/18/2011 may exhibit a rear washer fluid leak after last system activation causing calcium deposit on nozzle and stains on glass.

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TSB 11-2-16
IGNITION KEY WARNING CHIME CONTINUES AFTER KEY REMOVED - BUILT ON OR BEFORE 11/24/2010
DATE: 2/23/2011
ISSUE: Some 2011 Fiesta vehicles, built on or before 11/24/2010, may exhibit a concern in which the ignition key warning chime continues after the key is removed.

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TSB 11-2-17
REAR DOOR WEATHERSTRIP LOOSE - BUILT ON OR BEFORE 11/13/2010
DATE: 2/25/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 11/13/2010 may exhibit a loose weatherstrip at the front of either rear door.

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TSB 11-3-6
OIL LEAK AT CYLINDER HEAD - BEHIND EXHAUST CAM PHASER
DATE: 3/8/2011
ISSUE: Some 2011 Fiesta vehicles may exhibit an oil leak at the cylinder head oil galley located behind the exhaust cam phaser.

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TSB 11-3-21
CLOCK LOSING TIME
DATE: 3/14/2011
ISSUE: Some 2011 Fiesta vehicles may exhibit clock losing time. Typical complaint is clock losing approximately 1-5 minutes per week.

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TSB 11-3-29 (Superseded by TSB 11-5-8)
AUTOMATIC TRANSMISSION FLUID LEAK FROM INPUT SHAFT - VEHICLES BUILT ON OR BEFORE 3/15/2011
DATE: 3/24/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 3/15/2011 and equipped with an automatic transmission may exhibit a transmission fluid leak from the input shaft seal area.

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TSB 11-3-33
AUTOMATIC TRANSMISSION - RATTLE/GRIND NOISE IN REVERSE ONLY
DATE: 3/29/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission may exhibit a rattle/grind noise in reverse only. Noise may be more noticeable under light throttle from a stop.

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TSB 11-3-34
WINDOW GLASS DROPS WHILE DRIVING - MANUAL WINDOWS ONLY - BUILT ON OR BEFORE 11/1/2010
DATE: 3/29/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 11/1/2010 and equipped with manual windows may exhibit a concern where the window glass(s) drops while driving.

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TSB 11-4-5
AUTOMATIC TRANSMISSION - HARSH 1-2 SHIFT - BUILT FROM 1/13/2011 - 1/28/2011
DATE: 4/4/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built from 1/13/2011 to 1/28/2011 may exhibit a harsh 1-2 shift.

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TSB 11-5-4
AUTOLOCK - FUNCTION NON OPERATIONAL - BUILT ON OR BEFORE 1/15/2011
DATE: 5/6/2011
ISSUE: 2011 Fiesta S version vehicles equipped with convenience package and built on or before 1/15/2011 may exhibit the autolock and/or auto-unlock feature not functioning. Feature was not programmed properly at the assembly plant.

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TSB 11-5-8 (Supersedes TSB 11-3-29) (Superseded by TSB 11-6-8)
AUTOMATIC TRANSMISSION FLUID LEAK FROM CLUTCH HOUSING - VEHICLES BUILT ON OR BEFORE 3/15/2011
DATE: 5/10/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 3/15/2011 and equipped with an automatic transmission may exhibit a transmission fluid leak from the clutch housing.

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TSB 11-5-13 (Superseded by TSB 11-9-2)
AUTOMATIC TRANSMISSION SHIFT FEEL - BUILT ON OR BEFORE 1/13/2011
DATE: 5/17/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built on or before 1/13/2011 may exhibit a hesitation when accelerating from a low speed after coast down, harsh or late 1-2 upshift, harsh shifting during low speed tip-in or tip-out maneuvers, and/or engine RPM flare while coasting to a stop. These are normal characteristics of a manual transmission. This vehicle has a manual transmission that is automatically shifted. There will always be a certain amount of engine RPM flare while coasting down. An improved calibration is available to improve upon these normal driving characteristics.

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TSB 11-5-21
MIL WITH DTC U029F AND/OR NO CRANK WITH FUSE F27 OPEN IN BJB - BUILT ON OR BEFORE 3/17/2011
DATE: 5/26/2011
ISSUE: Some 2011 Fiesta vehicles may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U029F set in the powertrain control module (PCM) and/or a no crank condition with no communication with the PCM due to fuse F27 open in the battery junction box (BJB).

[Sean]

TSB 11-5-22
DTC P0500, U0121, U0415, P1934 - BUILT ON OR BEFORE 8/17/2010
DATE: 5/26/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 8/17/2010 may exhibit a hill start assist light, anti-lock brake system (ABS) light, traction control light, and/or malfunction indicator lamp (MIL) with one or more the following diagnostic trouble codes (DTC): P0500, U0121, U0415, P1934.

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TSB 11-5-23 (Supersedes TSB 10-19-6)
ENGINE START CONCERNS, AUTOMATIC TRANSMISSION ENGAGEMENT CONCERNS LEAVING PARK, AND/OR MIL WITH POWERTRAIN DTC - BUILT ON OR BEFORE 8/17/2010
DATE: 5/25/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 8/17/2010 may exhibit engine start concerns no crank, no start, hard start, intermittent start, noise during start and/or various automatic transmission engagement concerns in Drive or Reverse when shifting from Park including no engagement, delayed engagement, intermittent engagement, noise during engagement, and/or a malfunction indicator lamp (MIL) with a powertrain diagnostic trouble codes (DTC). One or more of the following DTCs may typically be set: P0116, P06B8, P0805, P0809, P0850, P087A, P087E, P0884, P2610, P283A, P2831, P2832, P2835, P2836, P2837. It may also set DTC P0700 without any accompanying fault codes. Vehicles may exhibit concerns with or without DTC.

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TSB 11-5-24
AUTOMATIC TRANSMISSION - ENGINE START, TRANSMISSION ENGAGEMENT, AND/OR MIL ON WITH DTCS - BUILT ON OR BEFORE 9/11/2010
DATE: 5/26/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built on or before 9/11/2010 may exhibit transmission engagement concerns in Drive or Reverse when shifting from Park to Drive or Reverse, no engagement, delayed engagement, intermittent engagement, noise during engagement, and/or a malfunction indicator lamp (MIL) with powertrain diagnostic trouble codes (DTCs). One or more of the following DTCs may typically be set: P0116, P06B8, P0805, P0809, P087A, P087E, P0884, P2831, P283A, P2832, P2835, P2836 and/or P2837. Some vehicles may exhibit DTC P0700 without any accompanying fault codes. Some vehicles may exhibit an engine no crank or intermittent start with DTC P0850. Some vehicles may exhibit concerns with or without DTCs.

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TSB 11-6-8 (Supersedes TSB 11-5-8)
AUTOMATIC TRANSMISSION FLUID LEAK FROM CLUTCH HOUSING - VEHICLES BUILT ON OR BEFORE 3/15/2011
DATE: 6/9/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 3/15/2011 and equipped with an automatic transmission may exhibit a transmission fluid leak from the clutch housing.

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TSB 11-6-9
SYNC - INTERMITTENT VOICE RECOGNITION
DATE: 6/13/2011
ISSUE: Some 2011 vehicles equipped with SYNC may exhibit intermittent voice recognition: SYNC is not listening/hearing commands, no response to voice commands or SYNC® responds voice commands not available with this device when using play artist/album/track commands.

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TSB 11-7-6
SLOW FUEL FILL
DATE: 7/1/2011
ISSUE: Some 2011 Fiesta vehicles may exhibit a slow fuel fill concern. Typical customer complaint is the fueling station nozzle shutting off after approximately 3.8L (1 gallon).

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TSB 11-8-6
DIAGNOSTIC TROUBLE CODE (DTC) P0456 - BUILT ON OR BEFORE 1/13/2011
DATE: 8/15/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 1/13/2011 may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0456.

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TSB 11-8-15
AUTOMATIC TRANSMISSION GRIND/RATTLE NOISE - BUILT ON OR AFTER 1/13/2011 THROUGH 3/17/2011
DATE: 8/24/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission, and built on or after 1/13/2011 through 3/17/2011, may exhibit a grind/rattle noise in 2nd, 3rd, 4th, and/or 5th gear.

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TSB 11-8-20
AUTOMATIC TRANSMISSION GRIND/RATTLE NOISE IN 2ND/4TH/REVERSE GEARS - BUILT ON OR BEFORE 1/13/2011
DATE: 8/26/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built on or before 1/13/2011 may exhibit a grind/rattle noise from the transaxle in 2nd and 4th gears. In some vehicles the noise may also occur in reverse, in additional to 2nd and 4th gears.

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TSB 11-9-2 (Supersedes TSB 11-5-13)
AUTOMATIC TRANSMISSION SHIFT FEEL
DATE: 9/2/2011
ISSUE: Some 2011 Fiesta vehicles equipped with a automatic transmission may exhibit a hesitation when accelerating from a low speed after coast down, harsh or late 1-2 upshift, harsh shifting during low speed tip-in or tip-out maneuvers, and/or engine RPM flare while coasting to a stop. This vehicle has a manual transmission that is automatically shifted. These are normal characteristics of an automatically shifted manual transmission. There will always be a certain amount of engine RPM flare while coasting to a stop.

[Sean]

(Reserved for future use)

[FORDSVTPARTS]

New TSB for flat towing automatics.

TSB
11-9-14 RECREATIONAL TOWING - AUTOMATIC TRANSMISSION - BUILT ON OR BEFORE 7/15/2011

Publication Date: September 23, 2011

FORD: 2011 Fiesta
2012 Focus


ISSUE:
Some 2011 Fiesta and 2012 Focus vehicles built on or before 7/15/2011 and equipped with an automatic transmission may experience transmission concerns if the vehicle is towed with all four (4) wheels on the ground or flat towing.

ACTION:
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

A new procedure and calibration is available that enables the transmission to enter a neutral mode and provides a visual indicator display on the front control / display interface module (FCDIM).

Reprogram the PCM to the latest calibration level using IDS release 74.06 and higher or 75.02 and higher. This new calibration is not included in the VCM 2011.9 DVD. Calibration files may also be obtained at Buy Motorcraft Parts Online | Official Motorcraft Auto Parts Site | FordParts.com.
NOTE: THE PCM AND TCM ARE A MATCHED SET. REPROGRAMMING THE PCM WILL AUTOMATICALLY UPDATE THE TCM.



Using IDS, select Powertrain, Transmission, Clutch system test, complete procedure.
Using IDS select Powertrain, Transmission, Transmission Adaptive Learning and perform each of the following:
Transmission Range (TR) Sensor Adaptive Learning
Shift Drum Adaptive Learning
Clutch Adaptive Learning
Exit
Perform Adaptive Drive Cycle
Fiesta - Refer to Workshop Manual (WSM), Section 307-11.
Focus - Refer to WSM, Section 307-01.
NOTE: FAILURE TO PERFORM ALL STEPS OF THE ADAPTIVE LEARN ROUTINES AND THE DRIVE CYCLE MAY RESULT IN ERRATIC SHIFTS AND DRIVEABILITY CONCERNS.



Print vehicle specific instructions attached at the end of this article and give the appropriate copy to the customer. Ensure the customer is aware of the indicator on the instrument cluster when the vehicle is ready for towing.
Fiesta (Figure 1)
Focus (Figure 2)

WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.