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Discussion Starter #1
As much as I like my Fiesta, I'm pretty disappointed with the quality. I've got 1300 miles on the car so far and already both rear shocks are leaking oil, there's an oil leak from the engine rear main seal (I assume, the leak is dripping from the engine/tranny split line), and the clear door edge protector on the drivers side is peeling off. If there's these many problems at only 1300 miles, what's going to go wrong in the next 10,000?

I've bought four new Fords and this is, by far, the most defects I've ever seen on a new vehicle. Ford has a long way to go with their Mexican & Brazilian quality. I hope I don't end up regretting this purchase...
 

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Are you sure you're looking at leaks and not just oils spilled during assembly? You should clean it all off and see if it redevelops.
 

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As much as I like my Fiesta, I'm pretty disappointed with the quality. I've got 1300 miles on the car so far and already both rear shocks are leaking oil, there's an oil leak from the engine rear main seal (I assume, the leak is dripping from the engine/tranny split line), and the clear door edge protector on the drivers side is peeling off. If there's these many problems at only 1300 miles, what's going to go wrong in the next 10,000?

I've bought four new Fords and this is, by far, the most defects I've ever seen on a new vehicle. Ford has a long way to go with their Mexican & Brazilian quality. I hope I don't end up regretting this purchase...
Have you gone back to the dealer to report these issues?
 

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Are you sure you're looking at leaks and not just oils spilled during assembly? You should clean it all off and see if it redevelops.
After 1300 miles, I doubt it's residual from assembly. Hell, I would hope manufacturer assembly is not so sloppy that they'd have any residual fluids, let alone any residual fluid that they didn't bother wiping off before allowing it to pass QA. A new motor might make a little metal durring break in, but seals should be sealing from the start.
 

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It's not residual. The r.r. shock appears to have probably lost all of it's oil. The l.r. not so bad. I've wiped the engine leak several times. It keeps coming back. I haven't been back to the dealer yet.

I posted this so other people can look for similar problems on their own vehicle. If 100% of my rear shocks leak in this short of a period, then it's unlikely that I'm the only unlucky buyer.
 

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We should find out where the rear shocks were sourced from. I'm sure they were not assembled at the plant. I wonder if the Euro Fiestas use the same shock sourced from the same supplier. Keep us posted.
 

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I think I remember that in order to keep the suspension similar to the EU car they were going to have to change the shocks/struts to account for the weight difference in the US car....

This is looking a LOT like the pattern that we saw with the mexican built MKI 2000> Focus ZX3 we got in the USA....


They sourced many of the US Focus parts from Mexico and other developing countries that were a major source of problems for the car.

I hope this isn't a trend ...but I'm glad I waited to buy.
 

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This is looking a LOT like the pattern that we saw with the mexican built MKI 2000> Focus ZX3 we got in the USA....

They sourced many of the US Focus parts from Mexico and other developing countries that were a major source of problems for the car.
The issues the North American Focus were NOT limited to the cars (hatch) produced in Mexico. Sedans and wagons produced the Wayne, Michigan plant had the same problems. And, some of the problem parts weren't only from Mexico. To date, the Focus has many parts from all over the world - including USA, Canada, UK, German, Belgium, China, Germany, Japan, and Mexico.

We should find out where the rear shocks were sourced from. I'm sure they were not assembled at the plant. I wonder if the Euro Fiestas use the same shock sourced from the same supplier. Keep us posted.
With the current supplier chain at Ford and the "One Ford" vision, it may be possible that one supplier is providing the shocks. Or, it could be from a different supplier.

If anyone is having issues, go back to Ford and report the problem.
 

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I think I remember that in order to keep the suspension similar to the EU car they were going to have to change the shocks/struts to account for the weight difference in the US car....

This is looking a LOT like the pattern that we saw with the mexican built MKI 2000> Focus ZX3 we got in the USA....


They sourced many of the US Focus parts from Mexico and other developing countries that were a major source of problems for the car.

I hope this isn't a trend ...but I'm glad I waited to buy.
A lot of people bash the early Focus based solely on it's recall history which is really not fair as most of those recalls were really just non-issues in Europe that Ford had to fix for our market and climate.

I owned a 2000 ZX3 from new and I will honestly say it was probably the best built car I ever owned and that includes my SVT Focus that I currently own.

Both of those were Mexico built by the way, I also owned a 2004 North American built Zx3 and it came no where near the 2000 for build quality.

As for the OP with the leaky shocks, it's a brand new car, take it in for warranty work.

Have you noticed degraded ride or handling due to the shocks leaking? If they are actually blown the rear of the car should be quite bouncy as it'll have no control over the springs.

Seriously, anyone with ANY issues with these cars should get them in immediately and get the issue resolved. If there is an actual component issue then the more cars coming in for a given complaint the faster the issue will be corrected for everyone.
 

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My engine is also leaking oil.... leaving little pools of despair everywhere I park. Best believe I'm taking a trip to the dealer tomorrow.
 

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If Ford really means it about the Fiesta when they say "It's A Pretty Big Deal," then engineering needs to step up and fix these problems ASAP. Word-of-mouth today (bad as well as good) moves literally at the speed of Net, and Ford would do well to remember this regarding the Fiesta.

Our SES still seems to be doing ok, but then we don't have 1300 miles on it yet either.

Harry :mad:
 

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If Ford really means it about the Fiesta when they say "It's A Pretty Big Deal," then engineering needs to step up and fix these problems ASAP. Word-of-mouth today (bad as well as good) moves literally at the speed of Net, and Ford would do well to remember this regarding the Fiesta.

Our SES still seems to be doing ok, but then we don't have 1300 miles on it yet either.

Harry :mad:
The internet only goes so far. People need to take their cars into the dealership to report the problem AND have techs (maybe engineers) look at the issue.

Ford does take these issues seriously. I know they have on other vehicles (like the Taurus and MKS, as well as Edge/MKX and Fusion/Milan/MKZ).
 

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Any time a repair is made on a Ford/Lincoln or Mercury vehicle the tech has to turn the old part back into the parts department who then has to keep them until Ford sends out that it is ok to throw it away or that Ford wants it sent back for further study of what went wrong.
If the dealership doesn't send the part back to Ford after it is requested then the dealership does not get paid for the repair both parts and labor. If the tech doesn't get the part stamped off by the parts department that it was turned back in then at some dealerships the tech has to pay for the part and loses the labor time on the ticket.
If there is a problem with anybodys car then Ford has no idea about it if isn't taken in for repair. You can type about on here all you want but until there is a warranty repair made on your vehicle then in Fords eyes everthing is fine and nothing gets studied or changed.
 

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Keep in mind as well that Tier 1 suppliers (biggest) do not have their parts inspected at assembly, they are guaranteed by the supplier to be right. Sometimes this is not the case.

In addition, some parts (shocks for example) can have a manufacturing defect that would not be detectable until failure. You can't look at a shock and say "yes, there is an inner seal defect", especially since there won't be any real pressure on it until the vehicle is driven.

These Fiestas were not "rushed" to market, but the lead time was significantly shorter than most models. Early adopters are always the first to find defects, so in a way we had to be aware of what risk we were taking by buying an early Fiesta.

In 1989 we ordered a Probe before production started. After Job 1, it was 11 months until ours was delivered. It was absolutely flawless. The first ones weren't. Those with later build dates should count themselves as lucky, as their risk of essentially being "beta" testers for Ford is significantly less.
 

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My Two Cents!

I'm the second owner of my current car, a '97 Ford Escort. I've put 100,000 miles on it in the past 7 years bringing it to 172,000. The engine is a little louder than when I got it, I've had to replace the shocks, alternator, and radiator. All of which are relatively inexpensive and normal maintenance tasks. My family has a history of owning Fords. The ones we've owned have not had any more issues than other brands and the quality has been fine.

The Fiestas I've test driven seemed sturdy, but any new car will come across well (I assume).
 

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Better be carefull...might get banned!!!!

Being negative about your fiesta....only positive here! There are a few "mods" who don't like people to badmouth.....:D
 

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I have had mine since July 15th, and have not experienced any troubles whatsoever.....keep in mind that this is entry-level vehicle and you get what you pay for.....
 

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I have had mine since July 15th, and have not experienced any troubles whatsoever.....keep in mind that this is entry-level vehicle and you get what you pay for.....
:confused: You're saying people paid to have oil running down the side of their engine and collecting in puddles on the ground and to have shocks fail within 1300 miles?:confused: I sure as heck didn't pay for that.
 
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